1. What forms of payment do you accept? 

Credit Cards:  Visa, MasterCard, American Express, Discover (through our secure payment service, Stripe)
Check (shipment will be made when check is received.)
2.  Do I need a PayPal account to purchase from this store? 
No, you are not required to have a PayPal account to purchase from this store. Checkout for non-PayPal purchases is located on the bottom right of the payment page. If you do have a PayPal account, please feel free to use it. If you prefer to pay by check, proceed to the checkout as normal, then choose Pay By Check as your payment option.
3. What is your “returns and exchanges” policy? 
All sales are final. However, if you receive damaged merchandise, we will happily replace the item as quickly as possible. We ensure that you are satisfied with your product and will work with you to ensure that satisfaction.
4. What is the quality of your cards? 
All cards are 5 x 7 inches and printed on 100 lb. matte digital printing paper. The card stock is opaque, with a smooth surface, to ensure the best quality feel and accurately show the brightest colors and the most subtle details. They are digitally printed in small runs, so all of the newest designs are available quickly. A blank standard white envelope comes with every card. The back of every card is shown below.
5. Are Sandra Rose Designs cards eco-friendly? 
Yes. the cards are printed on FSC certified cardstock. The cards bear this mark of responsible forestry. The envelopes are also eco-friendly and are FSC certified.
6. When will I receive my order and how is it shipped? 
Orders are processed and shipped within 2-3 business days of receiving the order. If you need cards sooner – we will expedite the process for you to ensure you receive your order as soon as possible!  Make a note in the notes section during the order process and we will be in touch with you.
Additional postal time is as follows. Items under 13 oz, ship USPS First Class Mail, with a standard delivery time of 3-5 business days. Items over 13 oz. are shipped via USPS Priority mail which will arrive in 2-4 days. International orders should arrive via USPS First Class Mail in 7-10 day. When you order on line, you can get a shipping estimate before proceeding to the checkout.
7. What are the US Shipping Charges?  (These are approximate. The exact amount is based on location and will be seen at checkout.) 
1-2 cards –  $.75 3-6 cards – $1.60
7-12 cards – $2.75 13-20 cards – $5.20
21-100 cards – $7.95 101-150 cards – $10.95
151-300 cards – $14.95 301 – 500 cards – $20.95
501 – 750 cards – $25.95 751 – 1000 cards – $34.95
1001 – 5000 cards – 55.95 Over 5000, contact us
8. What are the International Shipping Rates? 
1-2 cards – $1.75 3-6 cards – $3.00
7-12 cards – $5.00 13-20 cards – $10.00
21-150 cards – $20.00 151-400 cards – $40.00
401 – 999 cards – $55.00 1000 – 3000 cards – $95.00
9. Do you wholesale your cards? 
Yes, we sell to stores at a wholesale price. See the wholesale information sheet for the details on how to become a wholesaler.